Permanent security and monitoring with managed services from IDS

IT departments in almost all companies are working at full capacity. Often, there isn't even enough time for routine tasks. Staff shortages or a lack of expertise mean that not all systems get attention.

At a time when digital transformation and continuous innovation are essential, this imbalance can lead to significant challenges. At IDS, we understand the complexity and pressure that IT departments are under. Our managed services are designed to ease that burden and provide a transformative solution to take your IT infrastructure to the next level.

Our managed services — Your key to risk-free efficiency  

With IDS as your managed services and IT outsourcing partner, you reduce the burden on your internal IT department and benefit from comprehensive protection and efficient use of resources. We take responsibility for delivering individually agreed SLAs, ensuring your systems always run reliably, securely and without interruption. We'll reduce the technical risk and free up valuable resources for your internal IT department.

Our clearly defined pricing models and SLAs give you cost transparency and consistently measurable quality. At the same time, you remain flexible with us. If necessary, we can easily adapt the agreements to your changing needs.

Our long experience as an IT service provider and our expertise in network management gives us the knowledge and insight to understand the constantly changing IT landscape and provide efficient network support. As a result, you benefit from modern, high-performance services that are always state of the art. With our customised approach, we see ourselves as a service provider and a strategic partner for your long-term success.

Our customised managed services offering

With our tailored managed services, we don't just offer you off-the-shelf solutions. Instead, we work with you to develop customised strategies tailored to your business needs so you can enjoy the benefits of an efficient, secure and innovative IT infrastructure on an ongoing basis.

Centralised monitoring of your IT infrastructure by ActivCare with PRTG from Paessler AG

Comprehensive monitoring of the entire IT infrastructure is key to keeping track of the functionality, performance, availability and security of all systems. Our powerful PRTG monitoring system guarantees seamless monitoring of your entire IT infrastructure so that irregularities are detected early and proactive measures can be taken to minimise downtime.

Operation of your active network components and firewall systems

Smooth operation is only possible if active network components and firewall systems are always up to date. Leave the operation of your active network components and firewall systems in our hands.

Maintenance of your IT infrastructure

Regular maintenance of your IT infrastructure is essential for smooth operation and long-term stability. We create detailed maintenance plans based on your organisation's requirements, considering all essential aspects, from data protection to recovery.

Fault management with SmartPACT

Thanks to SmartPACT, we provide you with efficient fault management. We respond quickly and effectively to any issues that arise to minimise downtime. Using intelligent monitoring tools such as PRTG, we identify the causes of faults and develop preventative measures to avoid future outages.

Managed services — Prevent rather than react for uninterrupted operation

In IT, external specialists are often only called when problems have occurred. With managed services, we go one step further — our experts focus on continuous prevention rather than reactive measures.

By constantly monitoring and optimising your systems, we minimise the risk of failure and ensure long-term, trouble-free operation. Don't wait until it's too late to act! Outsource your IT services for proactive expertise to avoid bottlenecks, reduce costs and increase the efficiency of your IT infrastructure.

The managed services process — Efficient network management from start to finish

Our managed services process is designed to provide you with a seamless and efficient service that meets your company's unique needs. From initial analysis to ongoing optimisation, our structured process ensures that your IT infrastructure is always optimally available, secure and efficient. The most important phases of our process are:

  1. Analysis of your needs

    It all starts with thoroughly analysing your network requirements and objectives to develop customised managed services.

  2. Comprehensive consulting

    Our team will work with you throughout the process to ensure that our solutions are optimised to meet the specific needs of your business.

  3. Implementation

    Seamless implementation takes place with minimal disruption to operations, focusing on efficient network management.

  4. Monitoring and maintenance 

    Our experts continuously monitor your network, regularly maintain and proactively respond to potential problems to ensure continuous network performance.

  5. Optimisation

    Through continuous analyses and adjustments, we ensure the optimum performance of your systems and adapt the services to changing requirements.

Managed services with vision — Experience, expertise and personalised support for over 30 years

Experience, expertise and individual support have driven us for over 30 years. Our in-depth understanding of the requirements of modern businesses enables us to design and implement tailored IT solutions.

Our managed services allow you to focus on your core business while we monitor, optimise and secure your IT infrastructure. Rely on IDS as a strategic partner to reduce the burden on your IT and ensure the long-term availability and security of your systems.

Mercedes Benz
Westfälische Hochschule


Do you have any questions? We're happy to advise you.


Inter Data Systems GmbH has been offering efficient consulting, competent service and comprehensive support for IT infrastructure since 1991.

We've set ourselves the goal of always getting the best for our customers, whereby our particular strength lies in innovative solution consulting.

For more details, simply fill in the form and we will get back to you.


Sascha Sturm

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