Leading data center service provider relies on SmartPact.

In homogeneous networks, creative solutions are required when the manufacturer can no longer or no longer wants to provide service.

"As the leading service partner for manufacturers such as Cisco, Juniper, HPE and Extreme Networks, we have noticed time and again that at the end of the product lifecycle, manufacturers outrageously increase maintenance prices. A lot of money is demanded, even though the products are poorly supported by the manufacturer", says Matthias Garzmann, partner at IDS.

This is where IDS closes the gap to the customer and offers a service concept independent of runtime.
The devices are kept in stock at the 11 IDS locations and handed over ready for operation within 4 hours.
All core components are also proactively monitored with AktivCare based on PRTG.